Last Updated: April 2026
Welcome to WPDriven.com (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.
We are an automation operations partner based in San Diego, USA, helping businesses automate their operations and marketing at an affordable hourly rate.
[Book Free Consultation]
1. Our Services
WPDriven provides dedicated automation experts and project managers to help businesses automate their operations and marketing.
| Service Feature | Description |
|---|---|
| Hourly Rate | $14.99/hour for all services |
| Service Tracks | Business Automation (CRM, forms, leads, website, workflows) and Marketing Automation (social media, ads, SEO, campaigns) |
| Dedicated Project Manager | One point of contact assigned to your account |
| Dedicated Automation Expert | One expert who handles your chosen track |
| Skill Switching | Switch between Business and Marketing Automation anytime — same rate, no new hire |
| Setup Fees | No setup fees. Setup included in your hourly agreement. |
| Contract Term | Month-to-month. Cancel anytime. |
2. Billing & Payment Terms
How Billing Works
We operate on a prepaid, recurring model:
| Step | Description |
|---|---|
| 1. Agree on Hours | During your consultation, your project manager helps you estimate the monthly hours you’ll need (e.g., 10 hours/month, 15 hours/month, 20 hours/month) |
| 2. Invoice Sent | We send an invoice for the agreed monthly hours at $14.99/hour |
| 3. Payment | You pay the invoice in advance of work beginning |
| 4. Recurring Billing | The same amount is billed automatically each month until cancelled |
Example
| Agreed Monthly Hours | Monthly Prepaid Amount |
|---|---|
| 10 hours | $149.90 |
| 15 hours | $224.85 |
| 20 hours | $299.80 |
What Counts as Hours
All work counts toward your prepaid hours. This includes:
| Included in Hours | Description |
|---|---|
| Setup & Configuration | Initial setup of CRM, forms, workflows, ads, etc. |
| Ongoing Management | Daily, weekly, and monthly management tasks |
| Revisions | Any changes, adjustments, or refinements to existing work |
| Fixes & Troubleshooting | Bug fixes, broken workflows, or system issues |
| Strategy & Consultation | Time spent discussing your business needs and planning |
| Reporting | Performance reports, hour breakdowns, and updates |
| Communication | Email, calls, and messages with your project manager |
Revisions are not free. Every revision counts toward your prepaid monthly hours.
Hour Tracking & Transparency
Your project manager provides a weekly breakdown of hours used — complete transparency.
| Week | Work Completed | Hours Used | Remaining for Month |
|---|---|---|---|
| Week 1 | CRM setup, form integration | 4 hours | 6 hours remaining |
| Week 2 | Revisions to forms, workflow adjustments | 3 hours | 3 hours remaining |
| Week 3 | Social media automation setup | 2 hours | 1 hour remaining |
| Week 4 | Email sequence revisions, reporting | 1 hour | 0 hours remaining |
Unused Hours
| Scenario | Policy |
|---|---|
| Unused hours within a month | Roll over to the next month |
| Consistently unused hours | Your project manager will help you adjust your monthly agreement downward so you’re not overpaying |
| Cancellation with unused hours | Refunded prorated or applied to final invoice — your choice |
Additional Hours
If you need more hours than agreed in a given month:
- Your project manager will notify you before exceeding your prepaid hours
- You approve the additional hours
- A separate invoice is sent for the overage at the same $14.99/hour rate
3. Revision Policy
Revisions are counted as billable hours. Every revision, adjustment, or refinement requested by you is tracked and deducted from your prepaid monthly hours.
| Revision Type | Counts as Hours? |
|---|---|
| Minor text changes in forms or emails | ✓ Yes |
| Workflow logic adjustments | ✓ Yes |
| Design or layout changes | ✓ Yes |
| Adding new steps to existing automations | ✓ Yes |
| Fixing broken automations | ✓ Yes |
| Testing and quality assurance | ✓ Yes |
Revision Best Practices
To help you manage your hours effectively:
- Batch your revision requests — Send multiple revision requests together rather than one at a time
- Be specific — Clear, detailed requests take less time to implement
- Prioritize — Your project manager can help you decide what to tackle first based on your remaining hours
Unlimited revisions does not mean unlimited free hours. It means we will continue making revisions as long as you have prepaid hours available.
4. Recurring Billing & Cancellation
Recurring Billing
By agreeing to a monthly hour commitment, you authorize WPDriven to:
- Bill your payment method automatically each month on the same day as your first invoice
- Continue recurring billing until you cancel
Updating Payment Method
You may update your payment method at any time by contacting your project manager or emailing hello@wpdriven.com.
Cancellation
| Term | Description |
|---|---|
| Notice Period | Cancel anytime with written notice to your project manager or email to hello@wpdriven.com |
| Final Billing | No further recurring charges after cancellation |
| Refund for Unused Hours | Any unused prepaid hours will be refunded prorated |
| Data Export | We will provide a full export of all workflows, automations, and data built for you — free of charge |
| Cancellation Fees | No cancellation fees. No penalties. |
5. 30-Day Risk-Free Trial
New clients may cancel within the first 30 days of service for a full refund of all prepaid hours — no questions asked.
Upon cancellation within the trial period:
- We will refund 100% of your first payment
- We will export everything we built for you
- You keep all automations, workflows, and data
Note: Hours used during the trial period are still counted toward your prepaid hours. The refund is for the full amount regardless of hours used.
6. Adjusting Your Monthly Hours
Your business needs may change. You can adjust your monthly hour commitment:
| Adjustment | How It Works |
|---|---|
| Increase Hours | Your project manager sends an updated invoice for the difference. Recurring billing adjusts starting next month. |
| Decrease Hours | Your project manager adjusts your recurring billing downward starting next month. Unused prepaid hours roll over or are refunded. |
| Switch Focus | Switch between Business Automation and Marketing Automation anytime — same $14.99/hour rate. No change to your hour agreement needed. |
7. Project Communication
WPDriven operates on a principle of continuous communication. To ensure your project maintains momentum, timely responses are appreciated.
| Scenario | Action |
|---|---|
| Normal Communication | Your project manager responds within 24–48 hours |
| Inactive Project | If we do not receive client communication for 25 consecutive days, the project will be considered inactive |
| During Inactivity | Recurring billing continues as agreed (hours roll over) |
| Reactivation | Simply respond to your project manager. No reactivation penalty. |
8. Scope Changes & New Features
| Item | Term |
|---|---|
| Revisions | Unlimited revisions within scope — counted as billable hours |
| Scope Changes | Major changes to project scope will be discussed with your project manager and billed at the standard $14.99/hour rate (counts toward prepaid hours) |
| New Features | Adding new automation workflows, campaigns, or integrations is billed at the standard hourly rate (counts toward prepaid hours) |
9. Ownership of Work Product
Upon full payment of all outstanding invoices:
| You Own | We Retain |
|---|---|
| All workflows, automations, and configurations built specifically for your business | The right to use our underlying templates, processes, and code for other clients (with your confidential information removed) |
| All data collected through your automations | Any proprietary tools or methodologies developed before or outside your project |
We will provide a full export of your automations upon request or upon cancellation — free of charge.
10. Client Responsibilities
As a client, you agree to:
- Provide timely responses to your project manager’s requests
- Provide necessary access to your existing tools, platforms, and accounts
- Ensure you have the right to grant such access
- Maintain a valid payment method for recurring billing
- Use our services in compliance with all applicable laws and regulations
- Understand that revisions are billable hours and will be deducted from your prepaid monthly hours
Failure to meet these responsibilities may result in delays or suspension of services.
11. Payment Default
If your recurring payment fails:
| Day | Action |
|---|---|
| Day 1 | We will notify you of the failed payment |
| Day 7 | Second notification sent |
| Day 14 | Services may be paused until payment is resolved |
| Day 30 | Account may be terminated. Unused prepaid hours forfeited. |
12. Limitation of Liability
To the fullest extent permitted by law, WPDriven shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code that may be transmitted to or through our services
Our total liability shall not exceed the amount paid by you to us in the preceding 12 months.
13. No Guarantee of Results
While we strive to deliver exceptional results, WPDriven does not guarantee specific outcomes including but not limited to:
- Specific number of leads, bookings, or conversions
- Specific return on ad spend (ROAS)
- Specific search engine rankings
- Specific revenue increases
We guarantee our effort, expertise, and transparency — not external results beyond our control.
14. Confidentiality
We will maintain the confidentiality of your:
- Business processes and workflows
- Customer and lead data
- Financial information
- Any information marked as confidential
Exceptions:
- Information already publicly available
- Information required to be disclosed by law
- Information independently developed without using your confidential information
15. Termination by WPDriven
We reserve the right to terminate or suspend services immediately, without notice, for:
- Non-payment of invoices beyond 30 days past due
- Violation of these Terms
- Illegal or unethical use of our services
- Abusive, harassing, or threatening behavior toward our team
Upon termination, any unused prepaid hours will be refunded prorated. We will provide a full export of your automations.
16. Indemnification
You agree to indemnify, defend, and hold harmless WPDriven, its officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in San Diego County, California.
18. Changes to These Terms
We reserve the right to update these Terms of Service. We will notify you of any material changes:
- At least 30 days in advance by email
- By posting the updated Terms on this page
- By updating the “Last Updated” date
If you continue to use our services after changes take effect, you agree to the revised Terms.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WPDriven regarding our services and supersede all prior agreements and understandings.
21. Contact Us
For questions about these Terms of Service, please contact us:
| Method | Contact |
|---|---|
| hello@wpdriven.com | |
| Phone | 858-587-5872 |
| Address | San Diego, USA |
| Project Manager | Your dedicated project manager |
WPDriven — Bridging the Gap Where Affordability Meets Efficiency
