Frequently Asked Questions
Everything you need to know about our services, pricing, and process.
What services do you offer?
+We offer Landing Pages ($199), Business Websites ($299), Shopify Stores ($399), AI Content & Chatbot ($299), Mobile App MVP ($999), and Website Maintenance (from $49/month).
Do you work with WordPress only?
+We specialize in WordPress for websites and landing pages. For e-commerce, we use Shopify. For mobile apps, we use React Native or Flutter for cross-platform development.
Do I need to provide content?
+Yes, you'll need to provide text, images, and your logo. We can help with content suggestions and basic copywriting if needed.
Do you offer custom solutions?
+Yes! If you need something beyond our standard packages, contact us for a custom quote. We charge $24.99/hour for custom work.
Can you help with existing websites?
+Absolutely! We offer website maintenance, redesigns, and ongoing support. Contact us with your specific needs.
How does pricing work?
+All our services have fixed prices. You pay 50% deposit to start and 50% upon completion. No hidden fees or surprises.
Do you offer payment plans?
+Yes! We offer flexible payment plans for larger projects. Contact us to discuss options that work for your budget.
What is your refund policy?
+We offer a 30-day money-back guarantee on all services. If you're not satisfied, we'll refund your deposit in full.
Are there any hidden fees?
+No. The price you see is the price you pay. Domain registration and hosting are separate if you don't already have them.
What's included in the $299 website?
+5 custom pages, mobile responsive design, contact form, basic SEO, Google Analytics, and 1 month free support.
How long does delivery take?
+Landing Pages: 3 days | Business Websites: 5 days | Shopify Stores: 5 days | AI Chatbot: 5 days | Mobile App MVP: 10 days
What if I need revisions?
+We offer unlimited revisions during the delivery period. We don't stop until you're 100% satisfied with the result.
Do I own the website after completion?
+Yes! You own everything. We transfer full ownership including source code, login credentials, and all assets.
What information do you need to start?
+We need your logo, brand colors, text content, images, and any examples of websites you like. We'll guide you through the process.
Do you help with hosting and domain?
+We recommend reliable hosting providers and can help you set everything up. We don't resell hosting but we'll guide you through the process.
Do you offer ongoing support?
+Yes! We offer maintenance plans starting at $49/month. This includes backups, security monitoring, updates, and priority support.
What happens after the 1-month free support?
+After 1 month, you can either purchase a maintenance plan or pay $24.99/hour for ad-hoc support requests.
How do I get support?
+You can reach us via email at hello@wpdriven.com, live chat on our website, or schedule a free consultation call.
What's your response time?
+We typically respond within 24 hours, often much sooner. Priority support for maintenance plan customers gets faster responses.
Do you offer emergency support?
+Yes! Our maintenance plans include priority support. For one-time emergencies, we offer expedited support at $49/hour.
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